When a highly regarded household name in retail faced an unexpected power outage due to a failure within the LV switchgear, MEMS Power Generation stepped in. MEMS delivered an efficient and reliable solution with our emergency generator hire services for retail businesses. The outage disrupted the smooth running of their flagship store, but our rapid response ensured uninterrupted operations, safeguarding customer trust and protecting the store’s impeccable reputation.
MEMS received a call from the client with a brief to restore power immediately to the estate taking into consideration the environment and location we would be operating. Our critical solutions team arrived on site within 90 minutes to undertake a full technical review of site. MEMS advised the client on the best locations for the generators, cable route and requirement of access equipment. MEMS then proceeded with the supply of a single 1250kVA three-phase generator along with the installation of 500 metres of 240mm cable.
Our technical review of the site identified some health and safety concerns which would require the cable to be positioned at a high level when passing through public areas to avoid trip hazards.
This was achieved via the use of access equipment and the MEMS critical solutions team.
With final connections, the installation was then commissioned against site load to ensure operational efficiency. The project then passed to our project management team who via the use of our remote monitoring software ensured a fuel management program was in place. The MEMS project management team scheduled all the necessary future planned maintenance requirements.
The emergency 24/7 power supplied by MEMS allowed the retailer to remain open and operate as normal. The retailer had a minimal interruption of power throughout the temporary power supply. MEMS reliability enabled the retailer to continue to run over a period of nine weeks until power was reinstated. As one of the country’s leading standby power suppliers and a previous supplier of emergency power to the site, MEMS was the client’s first port of call.
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